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UX Design Agency

We find where your B2B buyers and online shoppers drop off, then redesign those journeys, forms and checkouts so they convert. UX audit, user research, wireframes, UI design and usability testing in one fixed-⁠quote project, with every file handed over to your team.

  • ★ 5.0 on Google · 22 reviews
  • Senior experts + in-⁠house AI
  • B2B & e-⁠commerce

What we do

Journeys, forms and checkouts redesigned to convert

From the UX audit to usability testing, here is what we do in a UX/UI project and what you get at every stage.

  1. 01

    UX audit & data

    Analytics, heatmaps and session recordings reviewed to find where users drop off.

    • Funnel analysis in GA4
    • Heatmaps and session recordings
    • Heuristic review of key pages

    You get

    UX audit report

  2. 02

    User research

    Interviews and journey mapping with your B2B buyers and online customers.

    • User interviews and surveys
    • Personas and jobs to be done
    • Customer journey maps

    You get

    Research insights

  3. 03

    Architecture & wireframes

    Information architecture and wireframes that set structure before any visual design.

    • Sitemap and navigation
    • Low-⁠fidelity wireframes
    • Content priorities per page

    You get

    Validated wireframes

  1. 04

    UI design & design system

    High-⁠fidelity screens and a reusable component library in Figma.

    • Desktop and mobile screens
    • Component library in Figma
    • Accessibility checks

    You get

    Figma file and design system

  2. 05

    Forms & checkout

    Lead forms, quote requests and checkout steps simplified to remove friction.

    • Fewer fields and clearer steps
    • Error messages and validation
    • Trust signals near the action

    You get

    Optimized flows

  3. 06

    Prototype & testing

    Clickable prototype tested with real users, then a clean handover to your developers.

    • Interactive Figma prototype
    • Usability tests with target users
    • Developer handover and specs

    You get

    Tested prototype and specs

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Free · plan within 48 h · no commitment

Our story

We had the same problem, on our own e‑commerce

Before Klickbee, Louis and Julien built an online business past 13,000 customers. Every lead counted, so they learned what makes a website sell, and what is just decoration. That is the method we now apply to your site, with a senior team in Dubai and experts worldwide.

  • Louis Mauclair, CEO of Klickbee

    CEO

    Louis Mauclair

    Growth, sales & content

  • Julien Mauclair, CTO of Klickbee

    CTO

    Julien Mauclair

    Technical delivery, tracking & AI

  • E-commerce

    13,000+

    Customers on our founders’ e-⁠commerce, built and sold

  • Projects

    76

    Websites delivered by our founders

  • Google rating

    5.0

    22 reviews, our founders’ agency

  • Regions

    4

    Regions served worldwide

Talk to us

You talk directly to the founders.

What our UX design agency does

A senior team covering UX audits, user research, UX design, UI design and testing, with every recommendation tied to a conversion metric you already track.

  1. UX audit and data analysis

    We combine your analytics, heatmaps and session recordings with an expert review of your journeys to pinpoint where and why visitors drop off, ranked by revenue impact.

  2. User research and customer journeys

    Interviews with your customers and your sales team, then a journey map for each persona, from first click to quote request, so design decisions rest on real behavior.

  3. Information architecture and wireframes

    Menus, site structure, page hierarchy and catalog filters built around how your buyers search, then validated as wireframes before any visual design.

  4. UI design and design system

    High-⁠fidelity desktop and mobile mockups true to your brand, plus a reusable component library so every new page stays consistent without starting from scratch.

  5. Forms and checkout flows

    Fewer fields, clearer steps, smart defaults and mobile-⁠first payment for your quote requests, demo bookings and carts.

  6. Prototypes and usability testing

    Clickable prototypes tested with real users before a single line of code, then A/B tests after launch when your traffic allows, to confirm the gains.

Our 4-step UX design process

A clear timeline with sign-⁠off at every stage and a 30-minute weekly check-⁠in. You always know what we are testing, why, and what comes next.

  1. Step 1: UX audit and research

    Data, heatmap and session analysis, an expert review and interviews with your customers and sales team. You get a friction map ranked by impact and a measured baseline to track the gains.

  2. Step 2: architecture and wireframes

    We redesign the site structure and priority journeys as wireframes, page by page. You approve structure and content before we move to visual design, which avoids costly back-⁠and-⁠forth.

  3. Step 3: UI design and prototype testing

    High-⁠fidelity desktop and mobile mockups, a design system, then a clickable prototype tested with real users. Friction points we observe are fixed before development starts.

  4. Step 4: handoff, launch and measurement

    Annotated files for your developers or ours, QA on the live site, then 30 days of close follow-⁠up, A/B tests and a conversion dashboard to measure the gains.

Discuss your project

A fixed quote, a clear timeline and UX measured on conversion, not on the number of screens.

How much does a UX design agency cost?

Every project is priced on its real scope: number of journeys, templates and usability tests. After a short scoping call, you get a fixed quote with no hourly overruns.

Start here, for free

Your free action plan, before you spend anything

€0· plan within 48 h

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No commitment · Response within 24 hours · Team fluent in English & French

  • UX audit

    Custom quote

    For teams that want to know exactly where and why their site loses buyers before investing in a redesign.

    Request a quote

    An expert replies within one business day with a tailored quote.

    Service
    UI/UX Design
    Plan
    UX audit — Custom quote

    By submitting this form, you agree to our privacy policy.

    • Analysis of your data, heatmaps and session recordings
    • Expert review of your key journeys on desktop and mobile
    • Interviews with your customers and sales team
    • Friction map ranked by revenue impact
    • Prioritized recommendations, ready to hand to your developers
  • Journey redesign

    Most chosen

    Custom quote

    For one key journey, such as your quote request, demo booking or checkout.

    Request a quote

    An expert replies within one business day with a tailored quote.

    Service
    UI/UX Design
    Plan
    Journey redesign — Custom quote

    By submitting this form, you agree to our privacy policy.

    • Everything in the UX audit
    • Journey wireframes, approved with you
    • High-⁠fidelity desktop and mobile mockups
    • Clickable prototype tested with real users
    • Annotated files for your developers or ours
    • Measured baseline and results tracking after launch
  • Full site UX and UI

    Custom quote

    For a complete B2B website or e-⁠commerce catalog, from information architecture to launch.

    Request a quote

    An expert replies within one business day with a tailored quote.

    Service
    UI/UX Design
    Plan
    Full site UX and UI — Custom quote

    By submitting this form, you agree to our privacy policy.

    • Full information architecture and site structure
    • Customer journeys for each persona
    • UI design and reusable design system
    • Development and launch on WordPress or Strapi
    • QA on the live site and 30 days of close follow-⁠up

Frequently asked questions about our UX design agency

Straight answers on pricing, timelines, deliverables and results for your UX project.

What does a UX design agency do?

A UX design agency studies how visitors use your site, finds where they get stuck and redesigns those journeys and interfaces so more of them take action. At Klickbee, that covers UX audits, user research, information architecture, wireframes, UI design, prototypes and usability testing, with every decision tied to conversion.

What is the difference between UX and UI design?

UX (user experience) design covers how a journey works: structure, navigation, steps and forms that take a buyer from question to decision. UI (user interface) design covers how it looks: layout, typography, color and components. We handle both, because a beautiful interface on a broken journey keeps losing sales.

How much does UX design cost?

It depends on scope: a UX audit costs far less than a journey redesign, which costs less than a full site or catalog. After a short scoping call, we send a fixed quote. You know the total cost before we start, with no hourly overruns.

How long does a UX design project take?

A UX audit with prioritized recommendations usually takes one to two weeks. Redesigning and testing one key journey most often takes four to six weeks, and a full redesign is scheduled with you based on the number of templates. The timeline is set in your quote, with a 30-minute weekly check-⁠in.

What is included in a UX audit?

A UX audit combines analysis of your data, heatmaps, session recordings and an expert review of your journeys on desktop and mobile. We add interviews with your customers and sales team. You get a friction map ranked by revenue impact and prioritized recommendations.

What do you deliver at the end of a UX project?

A friction map, customer journeys, wireframes, high-⁠fidelity desktop and mobile mockups, a reusable design system and clickable prototypes tested with users. Files are annotated for developers and belong to you. We can also build and launch the site on WordPress or a headless Strapi CMS.

How do I choose a UX design agency?

Pick an agency that shows its research and testing method, not just a portfolio. Check that it measures a baseline before starting, tests prototypes with real users, hands over source files and understands your model, B2B or e-⁠commerce. A fixed quote and a written timeline are good signs too.

What is the difference between a UX agency and a CRO agency?

A UX design agency designs or rebuilds your journeys and interfaces: research, architecture, wireframes, mockups and prototypes. Conversion rate optimization (CRO) works on an existing site through successive A/B tests on specific elements. The two work together: UX lays solid foundations, CRO refines them over time.

Can you work with our in-⁠house developers?

Yes. We deliver annotated files, a design system and prototypes your developers can pick up directly, and we stay available during implementation. If you have no technical team, we build and launch the site ourselves, then run QA on the live site.

How do you measure the ROI of UX design?

We set a baseline before we start: conversion rate, form completion, cart abandonment, average order value or booked meetings. After launch, we compare, run A/B tests when traffic allows and track results in Search Console, Clarity and tracking.klickbee.com. Our clients typically see revenue grow 10 to 15% after a redesign.

Is a UX design agency worth it for a B2B website?

Yes. In B2B, the job is to move every member of the buying committee toward a quote request or a meeting, with the right proof at the right moment. In e-⁠commerce, it is about cutting cart abandonment and raising average basket, which grows 32% on average across our projects. We work with SMBs and mid-⁠market companies in Europe, the Gulf and North America.

Do you use AI in your UX projects?

Yes, as a productivity tool. We built our own in-⁠house AI agents to speed up analysis of session recordings, survey responses and competitor journeys. They make our senior designers faster without ever replacing their judgment or testing with real users.

Free action plan

Grow faster. Get your free action plan.

A tailored plan to generate more leads and sales from your existing traffic.

  • Built for B2B & e-⁠commerce teams
  • No commitment
  • A 15-minute call, then your plan within 48 hours
  • ★ 5.0 on Google · 22 reviews
  • Senior experts + in-⁠house AI
  • Founders of a 13,000-customer e-⁠commerce

Your action plan

6 pages · 3 priority levers · within 48 h

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Step 1 of 2 — Your business

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