The UX Design Agency That Removes Friction From Your Buyer Journey
We find where B2B buyers and online shoppers get stuck, then redesign those journeys, forms and checkouts to convert. Research, UX and UI design, prototypes and testing in one fixed-quote project, with every file handed over to your team.
Sound familiar?
Most conversion problems are not traffic problems. They are UX problems hiding in forms, navigation and checkout. Here is what US marketing, product and e-commerce leaders tell us.
- "Visitors land, scroll and leave." Your offer takes too long to understand, so qualified buyers bounce before they reach a single call to action.
- "Our demo request form is a wall of fields." Every extra question costs you leads, and nobody has checked which ones sales actually needs.
- "Shoppers add to cart, then vanish at checkout." Surprise shipping costs, forced account creation and a clunky mobile payment step kill the sale.
- "Our buyers can't find the right product or page." Your navigation mirrors your org chart, not the way customers search and compare.
- "We redesigned last year and nothing moved." The new site looks sharper, but the decisions were based on opinions, not on user behavior.
- "What ships is never what we approved." Mockups get lost in handoff, and your developers are left guessing how each screen should behave.
Good UX is not about prettier screens. It is about fewer steps between a buyer and a yes.
Get your free action plan
What our UX design services include
One senior team covering research, UX, UI and testing, with every recommendation tied to a conversion metric you already track.
UX audit and analytics review
We combine your analytics, heatmaps and session recordings with an expert review to pinpoint where and why visitors drop off.
User research and journey mapping
Interviews with customers and your sales team, plus journey maps for each buyer persona, so design decisions rest on real behavior.
Information architecture
Navigation, page hierarchy and product categories rebuilt around how your buyers search, compare and decide.
UI design and design system
A clean, accessible interface and a reusable component library that keeps every new page consistent and fast to build.
Checkout and form optimization
Fewer fields, clearer steps, smarter defaults and mobile-first payment flows for quote requests, demo bookings and carts.
Prototyping and usability testing
Clickable prototypes tested with real users before a line of code is written, then A/B tests after launch to confirm the gains.
How we work
A clear schedule with a sign-off at every stage. You always know what we are testing, why, and what comes next.
Step 1
Step 1: Audit and research
Analytics review, heatmaps, session recordings and interviews with customers and your sales team. We deliver a friction map ranked by revenue impact.
Step 2
Step 2: Architecture and wireframes
We rebuild the key journeys, navigation and forms as wireframes, then validate the structure with you before any visual design starts.
Step 3
Step 3: UI design and prototype testing
High-fidelity mockups, a design system and a clickable prototype tested with real users. We iterate until the journey works without explanation.
Step 4
Step 4: Handoff, launch and measurement
Annotated files for your developers or ours, QA on the live build, then A/B tests and a conversion dashboard to measure the gains.
A fixed quote, a clear schedule and UX measured on conversion, not on the number of screens.
Discuss your project
Get a free UX action plan for your site
Not ready for a full UX project? We review your key journey, from landing page to form or checkout, and send you a one-page plan: the three friction points to fix first, their estimated impact on conversion and the order to tackle them. Free, no strings attached.
B2B journeys
Shorter paths to a sales conversation
Buying committees scan your site for proof and a clear next step. We map how each decision maker navigates, cut the dead ends and redesign quote, demo and contact flows so qualified buyers reach sales faster.
E-commerce
Checkouts that close the sale
From product page to payment confirmation, we remove what makes shoppers hesitate: unclear pricing, long forms, weak mobile layouts. On our e-commerce projects, average basket has grown by 32%.
Handoff
Design your developers can ship
You get a documented design system, annotated Figma files and interactive prototypes, so your team or ours builds exactly what was tested. Every file belongs to you from day one.
After the redesign
What changes when friction disappears
Your buyers understand the offer in five seconds and see the next step without searching for it. Quote and demo forms ask only what sales needs, so more visitors finish them. Shoppers move from product page to payment without surprises, on desktop and on mobile. Every change is tracked against a baseline, so you see exactly what the new journey brings in. Our clients typically see revenue grow 10 to 15% after a redesign, and our e-commerce projects lift average basket by 32%.
Ready to remove the friction from your buyer journey?
Tell us where visitors drop off today. We'll show you what a fixed-quote UX project would fix first, and we reply within 24 hours.
Pricing
Every UX project is different: a single checkout, a full B2B site or a product catalog with hundreds of pages. After a short scoping call, you get a fixed quote and a fixed schedule. No hourly billing, no surprise invoices.
UX audit
Custom quote
For teams that need to know where and why visitors drop off before redesigning anything.
Features:
- Analytics, heatmaps and session recordings review
- Expert review of your key journeys
- Interviews with customers and your sales team
- Friction map ranked by revenue impact
- Prioritized recommendations
Journey redesign
Custom quote
For one key journey, such as checkout or a demo request flow, redesigned and tested to convert.
Features:
- Everything in the UX audit
- Wireframes for journeys, navigation and forms
- High-fidelity mockups for desktop and mobile
- Clickable prototype tested with real users
- Annotated files for your developers or ours
- Baseline and conversion tracking after launch
Full site UX and UI
Custom quote
For a full B2B site or a product catalog that needs a new structure and interface.
Features:
- Information architecture rebuilt around how buyers search
- Journey maps for each buyer persona
- UI design and reusable design system
- Build and launch on WordPress or headless Strapi if needed
- QA on the live build and A/B tests after launch
Frequently asked questions
Straight answers on cost, timelines, deliverables and results for your UX design project.
What does a UX design agency do?
A UX design agency studies how people use your website, finds where they get stuck and redesigns those journeys so more of them take action. At Klickbee that means research, UX audit, information architecture, UI design, prototyping and testing, with every decision tied to conversion, whether you generate B2B leads or sell online.
How much do UX design services cost?
It depends on scope. A focused audit and redesign of one journey, such as checkout or a demo request flow, costs far less than a full site or catalog. After a short scoping call we send a fixed quote, so you know the total cost before we start and never face hourly overruns.
How long does a UX design project take?
A UX audit with prioritized recommendations usually takes one to two weeks. Redesigning and testing a key journey typically takes four to six weeks, and a full site redesign is scheduled with you based on the number of templates. The schedule is fixed in your quote.
What is the difference between UX and UI design?
UX design covers how a journey works: structure, navigation, steps, forms and the logic that takes a buyer from question to decision. UI design covers how it looks and feels: layout, typography, color and components. We handle both, because a beautiful interface on a broken journey still loses sales.
What does a UI UX design agency deliver?
You receive a friction audit, journey maps, wireframes, high-fidelity mockups for desktop and mobile, a reusable design system and clickable prototypes tested with users. Files are annotated for developers, and we can also build and launch the site ourselves on WordPress or a headless Strapi CMS.
How do you measure the ROI of UX design?
We set a baseline before we start: conversion rate, form completion, cart abandonment, average basket or demo bookings. After launch we compare against it, run A/B tests where traffic allows and report the results. Our clients typically see revenue grow 10 to 15% after a redesign, and our e-commerce projects lift average basket by 32%.
Do you work with companies in the United States?
Yes. Klickbee has offices in France and the UAE and works with clients in Europe, the Gulf and North America. We run projects fully remotely and schedule workshops and user tests in your time zone.
Do you use AI in your UX process?
Yes, as a productivity tool. We built our own AI agents in-house to speed up the analysis of session recordings, survey answers and competitor journeys. They make our senior designers faster and never replace their judgment or testing with real users.
Convert more of the traffic you already have.
Get your free UX action plan with the three friction points to fix first, delivered in under 48 hours.
Get your free action plan